Terms and Conditions

Eligibility Criteria

Criteria to be satisfied at Group* level:

• 7.5 Cr Relationship Value and minimum savings bank account balances (Average Yearly Balance) of INR 50 lakhs.
• For New to Bank Relationships^# – Initial payment of INR 50 lakhs at the time of savings bank account opening, post which the client will have to maintain eligibility as mentioned above.

*Group is defined as a combination of Relationship Value and balances in savings account of immediate family members or business entities grouped under Kotak Private Banking. ^Relationship Value as defined by Kotak Private Banking from time to time.

The membership/benefits/vouchers will be applicable to clients who have an active Savings bank account or transaction via Debit card with Kotak Mahindra bank.

^#New to Bank is defined as New CRN with unique family ID.

Other Terms and Conditions

The below terms and conditions are over and above the terms and conditions of Kotak Private Banking and all other products being provided by Kotak Mahindra Bank. For detailed terms and conditions for each of the products, please visit www.kotak.com.

Kotak Mahindra Bank can share information provided by the client of any nature (including personal and demographic) with agencies/service providers who have an agreement with Kotak Mahindra Bank for business purpose and on need to know basis. The client understands that Kotak Mahindra Bank will always strive to comply with the extent rules and regulations as applicable from time to time in this context and in accordance with the bank's Privacy policy.

Entry to the said programme is by invitation only and at the sole discretion of the Bank. Meeting the programme eligibility criteria is not an implicit invitation to the programme. Clients who are invited to the Program will need to sign up for the same via the Program Sign up form. Programme is only applicable to Resident Individuals who have a Savings Relationship with the Bank.

• Benefits/e-vouchers for Taj, Lafayette Luxury Concierge and BookMyShow, will only be given to the person who has signed the Program sign up form on his / her email id registered with Kotak Mahindra Bank Ltd.
• The membership/benefits/vouchers will be applicable to clients who have an active Savings bank account or transaction via Debit card with Kotak Mahindra bank.
• Client is required to register his / her details on the vendor website with their respective membership voucher codes for availing the benefits. Post Enrolling for the memberships, subsequent email communication would be shared on the Email ID registered with the Vendor.
• Client can get in touch with their service manager at the Bank in case of email id updation/ change as required.
• The benefits of the programme are applicable till the time the client is a part of the programme. Kotak Mahindra Bank reserves the right to withdraw the membership to the program after due intimation to the client. In the event of withdrawal of programme entitlement, client shall continue to be a Private Banking client till they are meeting the eligibility criteria they meet the eligibility criteria of Private Banking as defined from time to time.
• The Prevailing regulatory guidelines as updated from time to time will take precedence over the benefits and features of the program for all client types (Individual/Non individual).
• Nothing contained herein shall prejudice or affect the terms and conditions accepted by the Client at the time of opening the account.
• Terms and conditions mentioned herein are in addition to the Terms and Condition’s of Private banking.
• Locker Discount applicable, provided the locker is issued wherein the CRN classification of the 1st holder is mapped under Private Banking . The allotment of the locker is subject to availability of the lockers in the respective branch.
• Original documents to be submitted subsequently for transactions executed via Email indemnity.

The client understands and accepts the terms & conditions mentioned herein including the terms available at website for the facility granted and its benefits of the Kotak Private Rèserve Programme. The client hereby agrees to be bound by the same and to any further amendments or changes governing the Programme thereof made by the Bank from time to time. If the balances and Relationship Value required as per Programme eligibility are not maintained which is subject to review six monthly, annually or as may be deemed fit by the Bank on an ongoing basis or for any other reason as deemed fit by the Bank, the Bank reserves the right to withdraw the prevailing Programme Features, with prior intimation. In case of such withdrawal of prevailing Programme entitlement, all the existing Programme Features (e.g. discounts, services etc.) will be withdrawn and instead the standard features / fees and the charges of the Private Banking would be applicable.

Lafayette Luxury Concierge:

Below terms and conditions are over and above the terms and conditions of Lafayette Luxury Concierge. Please refer to the website for detailed Terms and Conditions https://www.lafayetteluxury.club/terms-and-condition.php.

• Client is a person availing the membership.
• Offer is only for eligible clients who sign up for Réserve.
• Offer Valid from April 2023 to March 2024 and subject to renewal at the discretion of the Bank.
• This offer has been made solely and entirely by Lafayette Luxury to the eligible Clients of Kotak Mahindra Bank.
• Eligible clients will need to activate the membership via Lafayette by calling +91 91 5761 5761 OR +91 91 5762 5762 and providing required details along with the voucher code provided within 3 months of receiving the same.
• The membership will be valid for 1 year from the date the client activates his/her membership.
• Membership only entails access of the concierge services – client will have to pay for the end service that they avail via the concierge and the service charges levied via the concierge.
• This offer cannot be combined with any other offers.
• The Offer is non-negotiable, non-transferrable and non-cashable.
• Participation in this Offer is voluntary.
• Any Client eligible for the offer shall be deemed to have read, understood and accepted these terms and conditions of Lafayette Luxury Concierge before availing the offer. Kotak Mahindra Bank merely facilitates its Client to avail the offer and it is in no way concerned or connected with the terms and conditions and services provided by Lafayette.
• Kotak Mahindra Bank and Lafayette reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
• Kotak Mahindra Bank and Lafayette reserve the right to revoke the offer if at any time it is believed that the same is being misused or offer terms and conditions are being violated.
• Kotak Mahindra Bank shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy in the services rendered by Lafayette its agents or representatives in connection with the offer and the Client hereby understands, acknowledges and agrees not to hold the Bank responsible or liable for, any losses, damages, costs, charges, expenses, claims (whether direct or indirect), actions or demands suffered by the Client in relation to availing the benefits under the Offer.
• Kotak Mahindra Bank holds out no warranty and makes no representation about the quality, delivery or otherwise of the goods and services offered by Lafayette Luxury Concierge.
• Any issue or dispute or claim arising out of or in relation to availing the benefits under the offer must be resolved by the Client directly with Lafayette by contacting Lafayette Client help desk support@lafayetteluxury.club / concierge@lafayetteluxury.club.
• The decision of Kotak Mahindra Bank and Lafayette in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
• All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits of the Offer shall be borne solely by the Client and the Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges.
• The Bank reserves the right to disqualify any Client from the benefits of the Offer if any fraudulent or suspicious activity is identified as being carried out for the purpose of availing the benefits under the Offer.
• Disputes, if any, arising out of or in connection with or as a result of above Offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai.
• Eligible customers will need to activate the membership via Lafayette by calling +91 91 5761 5761 OR +91 91 5762 5762 and providing required details along with the voucher code provided within 3 months of receiving the same. Registration timings – Mon-Sat – 9am-8pm.

TAJ Epicure Membership

Below terms and conditions are over and above the terms and conditions of Indian Hotels Company Limited (IHCL). Please refer to the website for detailed Terms and Conditions https://www.tajhotels.com/en-in/epicureprogram/.

• Client is a person availing the membership.
• This offer has been made solely and entirely by The Indian Hotels Company Limited (IHCL) to the eligible clients of Kotak Mahindra Bank.
• Offer Valid from April 2023 to March 2024 and subject to renewal at the discretion of Kotak.
• The membership will be valid for 1 year from the date the client activates his/her membership. Eligible clients will need to activate the membership on IHCL site by signing up for the same with the voucher code provided within 3 months of receiving the same.
• This offer cannot be combined with any other offers.
• The Offer is non-negotiable, non-transferrable and non-cashable.
• Participation in this Offer is voluntary.
• Any Client eligible for the offer shall be deemed to have read, understood and accepted these terms and conditions of the IHCL in relation to the offer before availing the offer. Kotak Mahindra Bank merely facilitates its Clients to avail the offer and it is in no way concerned or connected with the terms and conditions of IHCL.
• Kotak Mahindra Bank and IHCL reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
• Kotak Mahindra Bank and IHCL reserve the right to revoke the offer if at any time it is believed that the same is being misused or offer terms and conditions that are being violated.
• Kotak Mahindra Bank shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy in the services rendered by IHCL, its agents or representatives in connection with the offer, and the Client hereby understands, acknowledges and agrees not to hold the Bank responsible or liable for, any losses, damages, costs, charges, expenses, claims (whether direct or indirect), actions or demands suffered by the Client in relation to availing the benefits under the Offer.
• Kotak Mahindra Bank holds out no warranty and makes no representation about the quality, delivery or otherwise of the goods and services offered by IHCL.
• Any issue or dispute or claim arising out of or in relation to availing the benefits under the offer must be resolved by the Client directly with IHCL by contacting IHCL call centre at 1-800-102-6080.
• The decision of Kotak Mahindra Bank and IHCL in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
• All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits of the Offer shall be borne solely by the Client and the Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges.
• The Bank reserves the right to disqualify any Client from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer.
• Disputes, if any, arising out of or in connection with or as a result of above Offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai.
• To check list of participating hotels visit https://www.tajhotels.com/en-in/epicureprogram/participating-hotels/.

Book My Show Vouchers

Below terms and conditions are over and above the terms and conditions of Book My Show. Please refer to the website for detailed Terms and Conditions https://in.bookmyshow.com/.

• Client is a person redeeming the vouchers.
• Offer Valid from April 2023 to March 2024 and subject to renewal at the discretion of the Bank.
• Gift Voucher can be redeemed only on BookMyShow Website/Mobile App and cannot be redeemed directly at the Cinema/Venue Box Office.
• Gift Voucher can be redeemed on purchase of etickets for Movies/Plays/Concerts/Sports available on BookMyShow.
• Multiple Gift Vouchers can be used in a single transaction or Gift Voucher can be combined with any other payment type on BookMyShow.
• Gift Voucher can be used multiple times until the last rupee loaded on it gets exhausted within the validity period.
• Gift Vouchers to be valid for 3 months and cannot be extended.
• Gift Vouchers are valid PAN India across all Cinemas/Partners associated with BookMyShow.
• If lost or misused, the Gift Voucher cannot be replaced. Void if resold, cannot be exchanged for points or cash and cannot be re-validated once past expiry date.
• BookMyShow Gift Voucher and their use on our Website are also subject to BookMyShow's General Terms of Use and BookMyShow's decision will be final in case of any dispute.
• Kotak Mahindra Bank and BookMyShow reserve the right to revoke the offer if at any time it is believed that the same is being misused or offer terms and conditions are being violated.
• Kotak Mahindra Bank shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy in the services rendered by BookMyShow its agents or representatives and the Client hereby understands, acknowledges and agrees not to hold the Bank responsible or liable for, any losses, damages, costs, charges, expenses, claims (whether direct or indirect), actions or demands suffered by the Client in relation to availing the benefits under the Offer.
• Kotak Mahindra Bank holds out no warranty and makes no representation about the quality, delivery or otherwise of the services offered by BookMyShow.
• The Bank reserves the right to disqualify any Client from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer.
• Disputes, if any, arising out of or in connection with or as a result of above offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai.
• For any assistance, reach out to BookMyShow’s CustomerCustomer Support or write to BMS. For details visit https://support.bookmyshow.com .