You are requested to share the request with your Private Banker or Service Relationship Manager.

Click here to view locations to avail spa treatment

• All the bookings are to be made at least 24-48 /24-72 hours prior to the scheduled service usage.
• Rescheduling is subject to availability of service.
• Cancellation will be applicable 48 hours from time of service.
• SPA services are predefined and are subject to availability.
• The operational hours of each SPA may differ and might change as per the discretion of authorities.
• Guests should be fully aware of their responsibility in disclosing any medical or health conditions that may prevent them from using the facility.
• We strive to always ensure your comfort, however, cannot guarantee a specific therapist or gender for the service. All therapists are trained in both treatment and draping protocols

You are requested to share the request with your Private Banker or Service Relationship Manager to avail the services.

Click here to view locations to avail details of diagnostic package and available cities

• The company does not recommend or endorse any diagnostic test/packages mentioned on the Website. In all cases customer to also refer to any additional T&C of the service provider.
• The Company does not make any representations and warranties with respect to the diagnostic labs or the quality of the services that is provided by such diagnostic labs.
• Fasting of 10-12 hours would be required, wherever applicable.
• The diagnostic lab partners have a certified quality protocol in place. Factors such as physiological disturbances, fever, dehydration, hemolysis, etc. can cause variation in reported results.
• In case blood sample gets lysed, Our Diagnostic Lab partner will approach for a fresh sample collection, the same day or another mutually decided date
• As part of the operational procedure, copy of reports for Tests completed would be shared with the Company by the labs/partners for the purpose of our reference/recording purpose and also for billing/payout.
• Sample collection is available on the next day for the booking request received before 3 pm.
• The Company does not guarantee or make any representation with respect to the correctness, completeness or accuracy of the information or details provided by Labs/diagnostic partners or any third party.
• Rescheduling is allowed 24 hours before the appointment date & time. The rescheduling will be done on best effort basis.
• Appointment once booked cannot be cancelled. No refund shall of the amount/ member benefit utilized shall be done by the company.
• The service is available in the attached cities and PO Codes of India only.

You are requested to share the request with your Private Banker or Service Relationship Manager to avail the services.

• The Company is not a medical service provider or a hospital and shall bear no responsibility or liability towards the medical advice or other acts of the doctors or practitioners that communicate with customer/patient during the online doctor consultations.
• The online doctor consultations are not to be used for emergency medical requirements or as a replacement for physical examination of the patient.
• In case any medical advice or prescription is provided by the doctor, the same is being provided on the basis of the information shared by customer/patient through the online consultation process and the advice or prescription may vary when examined in person.
• When customer/patient uses the online doctor consultation services, he/she agrees to provide all medical records available with them and provide all relevant information pertaining to their medical history, including treatments that other medical practitioners may have suggested and may be on-going.
• The services under Online Medical Consultation would cover Consulting Charges with Doctor only. All other charges with regards to treatment, procedure, dressing, medicines etc. would not be part and not covered under this service.
• The company will not be responsible for any cross references, treatments, procedures, tests or any complications arising from these treatments, procedures, tests suggested by Doctor.
• Rescheduling is allowed 24 hours before the appointment date & time. The rescheduling will be done on best effort basis.
• Appointment once booked cannot be cancelled. No refund shall be allowed of the amount/ member benefit utilized shall be done by the company.
• In case customer/patient is not able to attend the appointment the same will be considered missed and no refund/reversal of member benefit utilized shall be done by the company.
• The service is available PAN India